Curtain and Blinds Repair Guidelines

In the event that you need any more information please contact our solution team at Curtain Wonderland.

Blockout Curtains

Care:

• Maintain your drapes dust-free by regular mild vacuuming aided by the appropriate accessory.
• Make reference to the ‘Care Instruction Label’ fixed towards the back of the curtains, before laundering them.
• Try not to manage textile with dirty fingers, as this will soil the textile.
• Cold or hand that is warm with wool authorized detergent. Usually do not immerse. Try not to bleach. Usually do not wring or rub.
• Usually do not tumble dry. Drip dry in color textile part down. Don’t use pegs or fold over clothing line.
• For most useful outcomes re-hang to dry.
• Prevent damp sides that are coated.
• Warm iron on material part only. Feasible shrinkage 4%.

Simple tips to clean Blockout curtains

• We advice a frequent mild vacuum cleaner utilizing the attachment that is appropriate.
• We suggest hanging the curtain with curtain hooks on the clothesline to air them out (don’t use pegs or hang throughout the clothesline).
• We advice spot cleansing with infant wipes when you have dirty markings in the textile.
• We usually do not suggest blockout that is washing since the coated edges stick together if they are damp.

Sheer Curtains

Care:

• Make reference to the ‘Care Instruction Label’ fixed towards the backside of one’s curtains, before laundering them.
• Warm hand clean.
• Do not bleach or immerse.
• Usually do not wring or rub.
• Drip dry in color
• Never tumble dry. Warm iron.
• Usually do not dry clean
• Feasible shrinking 3%.

Curtain Wonderland just provides within Australia. Rates consist of GST. Listed here are the curtain and blinds distribution prices and recommendations.

Standard ( Body Body Weight) & Price

All postage and managing – $15.00Free delivery for many purchases over $250!50 kgs and over costs can vary. Regional distribution cost can vary.

Distribution Periods

• As we have actually verified your re re payment, distribution on ready-made things will use up to 10 business days to produce.
• We endeavour to keep to those distribution durations, nonetheless outside facets, which are away get zoosk free from our control, can occasionally affect these time structures.
• When your purchase perhaps maybe maybe not get to the right time period as quoted above, please contact Curtain Wonderland.

Australia-Wide Curtain and Blinds Delivery

• Your item will be delivered via courier or Australia Post, dependent on where you are.
• To minimise delays, please offer any delivery that is special together with your information.
• Courier organizations will likely not phone prior to delivery to confirm delivery times. If you should be perhaps not in the target to get your product or service, a calling card may be kept. In the event that you accept have your purchase left rather than finalized for, you’ll be accountable for your product as soon as it is often delivered.
• If any item is returned to us for almost any explanation, without having to be delivered, you are expected to protect the price of brand brand new distribution costs before your item is sent once more.
• A $50 charge will undoubtedly be charged, in addition to the delivery that is original, if instructions are terminated after being came back to us by Australia Post or perhaps the courier business.

Returns policy

Exchange And Refunds

14 DAY REFUND / EXCHANGE POLICY – readymade items

At curtain wonderland, we think the final end of a purchase is just the start of y our dedication to you, as a respected client we would like you to definitely be entirely content with your purchase.

So along with your legal rights beneath the consumer that is australian you can expect a 14-day exchange/refund policy duration for modification of head, all we are in need of away from you would be to:

• Get back the products towards the store that is same of
• Offer us because of the initial purchase receipt
• Make sure the items are came back in packaging as bought
• Offer us using the purchase receipt that is original.
• Give you the exact same approach to repayment while you useful for your purchase (refunds are going to be credited utilising the initial approach to payment)
• Remember that money refunds more than $199 / Eftpos refunds higher than $499 is going to be reimbursed via cheque or deposit that is direct is going to be processed by curtain wonderland hq.
• Provide photo ID for several refunds over $199

This includes, but is not limited to, quilt covers, coverlets, bedspreads, sheets, quilt inserts, mattress toppers, pillowcases and pillows for hygiene/ health reason we do not offer refunds on our bedding products. Please select carefully whenever choosing these items.

We try not to provide reimbursement, repair or exchange on items which were offered as faulty or imperfect

Exchanges outside of the period that is 14-day be honoured in the shape of a credit note and this can be utilized for a time period of perhaps maybe maybe not exceeding a couple of months in almost any of our curtain wonderland stores.

REFUND / EXCHANGE POLICY – tailor made item

We are going to fulfill all responsibilities lay out by the Australian customer laws and regulations, but, we usually do not provide a reimbursement or return on items which were tailor made in your stead, this could add it is not restricted to, change of head.

We try not to offer a reimbursement or fix on items which have been resized making use of dimensions supplied straight at our cost by you that are incorrect, if we make goods the wrong size, we will replace goods for you.

WARRANTY CLAIMS

We shall fulfill all responsibilities put down because of the Australian Consumer Laws; included in these are but they are not restricted to:

• Fix /replacement of products which are deemed faulty by make
• Items that aren’t fit with regards to their meant use
• Items which do not do everything we stated they’d do during the time of purchase
• Our goods come with guarantees that can’t be excluded underneath the Australian Consumer Law. You might be eligible for an alternative or reimbursement for the failure that is major for payment for almost any other fairly foreseeable loss or harm. You may be additionally eligible to have the products fixed or replaced if the products don’t be of appropriate additionally the failure will not add up to a failure that is major.

Our company is proud to supply a warranty that is 2-year through the purchase date on our services and products; this guarantee will not consist of:

• Normal damage including diminishing of material as well as other materials
• Any variation in timber grain, lumber stain or small warping that might occur in every variety of lumber /timber
• Small textile color colors and texture variants which could take place from batch to batch, consequently precise color match might not be feasible
• Accidental harm, misuse or installation that is incorrect

Validation of claims can sometimes include the shop delivering your came back goods to mind workplace for evaluation.

How do you determine my windows getting a proper fit?

Window sizes and shapes differ commonly, and you also must measure each screen independently. The way that is safest so that the proper dimension would be to remember ‘3 + 3’ – measure each window at three various places, width and size, and determine each screen 3 x. How you measure for the blinds, and exactly how you install them, is based on the type or variety of blind you decide on. We’re thrilled to help with your measuring, simply keep in touch with one of y our specialists for the measuring directions.

What if my blinds that are new fit my window?

When you yourself have measured precisely, your brand new blinds will fit completely. If you don’t, please call us. We realize calculating errors do take place and with respect to the sort of mistake, you could get back the item for either repair or replacement.

Will my brand new curtains fit on my current track?

All our ready-made curtains are made to fit many hook-based curtain tracks.

The length of time can it decide to try get my purchase?

You need to get products that are ready-made ten times of us getting your re re re payment. In case your purchase does arrive within this n’t time, please contact us.

Let’s say my curtains will be the wrong color?

If you should be maybe not 100% pleased with your selection of ready-made item, we shall happily trade or refund your purchase whenever came back in its initial, like-new condition, with evidence of purchase, within 2 weeks after distribution. See our Returns Policy for more information.